Privacy Policy

This privacy policy is for the Click and Collect Number Plates website, is served by Tennants UK Ltd and governs the privacy of those who choose to use it. The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, website and the website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.

Personal Identification Information

We may collect personal identification information from users in a variety of ways, including but not limited to, when they visit our site, place an order or interact with the services available on this site. Those users may be asked for their personal name, business details, email address, postal address and phone number. Visitors may visit our site anonymously because we only collect personal identification information from users when they voluntarily submit such information to us. Users can always refuse to supply personal identification information on the understanding it will prevent them from engaging in certain site related services.

Non-Personal Identification Information

We may collect non-personal identification information about users whenever they interact with our site. Non-personal identification information may include the browser used, type of device and technical information about the users means of connection to our site, such as the operating system and the Internet service provider and other similar information. Site analytics are a common type of service which collects non-personal identification information but still provides useful details on visitor numbers and website movement.

Cookies

Our site uses "cookies" to enhance the visitor experience and deliver services. A cookie is a small file put onto the visitors device via the browser and updated when they interact with the site. Websites use cookies for record-keeping purposes and for site tracking information. Cookies are also used to administer user accounts and for online shopping. Users can set their device or browser to refuse cookies or to alert them when cookies are being sent. If site visitors disable cookies please note some parts of the website may not function or allow purchases.

Mailchimp

If you either signed up for our newsletter or entered a competition, which is administered through Mailchimp or if you register for our site, we will store some of your information, including your email address, IP address and certain information about the links you click within the emails we send you, on a Mailchimp server. Neither we nor Mailchimp will ever sell your email address or share it with any other party, unless we are legally compelled to do so. If you contact Mailchimp directly regarding your subscription to our newsletter, Mailchimp may contact you directly; otherwise, Mailchimp will never contact you. Only authorized Mailchimp employees have access to our subscriber list. You are always free to unsubscribe from our newsletter, but as long as you are registered to our mailing list we may use Mailchimp to send you information about your account.

Information Uses

This website and the owning parent company Tennants UK Ltd may collect and use users personal information for the following purposes.

  1. Improve Customer Service

    Information you provide helps us respond to and process your order more efficiently.

  2. Personalise User Experience

    We may use information in the aggregate to understand how our visitors use the resources we provide.

  3. Improve The Web Site

    We may use your journey across the website to improve our content and service.

  4. Site Features

    We only send customers information if they have already agreed to receive such as text or email alerts about orders.

  5. Legal Requirements

    British law requires that certain information be recorded and shared with legal authorities on request.

  6. Order processing

    Before completing your order, personal information is shared by ourselves with the collection point.

Protecting Information

We use and adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our site.

Sharing Information

We do not sell, trade, or rent users personal identification information to others. We may share generic information not linked to any personal information with our business partners and affiliates for the purposes outlined above. We use third party service providers to help us operate our business, the website or administer activities on our behalf. We may share non-personal information with these third parties for those limited purposes.

Third Parties

Users may find our site links to other websites or services of our partners and other third parties. We do not control the content on those sites and are not responsible for the practices employed by them or their services. External sites and their services should have their own privacy policy and conditions. Browsing and interaction on any other website, including those linking to our site, is subject to their own terms and policies.

Policy Changes

We have the discretion to update this privacy policy at any time. When we do, we will revise the date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Acceptance Of These Terms

By using this site or our services you signify your acceptance of this policy and its terms. If you do not agree to this policy please do not use our site. Your continued use of the website and its services following the posting of changes to this policy will be deemed your acceptance of those changes.

If you wish to be removed from mailing lists or need to find out what details we have collected on you or your organisation please use our general contact details below.

If you have any questions about this privacy policy, the practices or your dealings with this site, please contact us at the address below. Phone and email information can be found in the header or footer or on the general contact page.

Click & Collect Number Plates
Tennants UK Ltd
77 Duke Street
New Basford
Nottingham
NG7 7JN

This document was last edited on September 19 2017