Personal Identification Information
We may collect personal identification information from users in a variety of ways, including but not limited to, when they visit our site, place an order or interact with the services available on this site. Those users may be asked for their personal name, business details, email address, postal address and phone number. Visitors may visit our site anonymously because we only collect personal identification information from users when they voluntarily submit such information to us. Users can always refuse to supply personal identification information on the understanding it will prevent them from engaging in certain site related services.
Non-Personal Identification Information
We may collect non-personal identification information about users whenever they interact with our site. Non-personal identification information may include the browser used, type of device and technical information about the users means of connection to our site, such as the operating system and the Internet service provider and other similar information. Site analytics are a common type of service which collects non-personal identification information but still provides useful details on visitor numbers and website movement.
If you either signed up for our newsletter or entered a competition, which is administered through Mailchimp or if you register for our site, we will store some of your information, including your email address, IP address and certain information about the links you click within the emails we send you, on a Mailchimp server. Neither we nor Mailchimp will ever sell your email address or share it with any other party, unless we are legally compelled to do so. If you contact Mailchimp directly regarding your subscription to our newsletter, Mailchimp may contact you directly; otherwise, Mailchimp will never contact you. Only authorized Mailchimp employees have access to our subscriber list. You are always free to unsubscribe from our newsletter, but as long as you are registered to our mailing list we may use Mailchimp to send you information about your account.
This website and the owning parent company Tennants UK Ltd may collect and use users personal information for the following purposes.
- Improve Customer Service
Information you provide helps us respond to and process your order more efficiently.
- Personalise User Experience
We may use information in the aggregate to understand how our visitors use the resources we provide.
- Improve The Web Site
We may use your journey across the website to improve our content and service.
- Site Features
We only send customers information if they have already agreed to receive such as text or email alerts about orders.
- Legal Requirements
British law requires that certain information be recorded and shared with legal authorities on request.
- Order processing
Before completing your order, personal information is shared by ourselves with the collection point.
We use and adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our site.
We do not sell, trade, or rent users personal identification information to others. We may share generic information not linked to any personal information with our business partners and affiliates for the purposes outlined above. We use third party service providers to help us operate our business, the website or administer activities on our behalf. We may share non-personal information with these third parties for those limited purposes.
Acceptance Of These Terms
By using this site or our services you signify your acceptance of this policy and its terms. If you do not agree to this policy please do not use our site. Your continued use of the website and its services following the posting of changes to this policy will be deemed your acceptance of those changes.
If you wish to be removed from mailing lists or need to find out what details we have collected on you or your organisation please use our general contact details below.
Click & Collect Number Plates
Tennants UK Ltd
77 Duke Street
This document was last edited on September 19 2017